HOTEL TECHNOLOGY SUPPORT

  PMS - PROPERTY MANAGEMENT

    SINGLE LOCATION
    MULTIPLE LOCATION

    CLOUD  

  POS - POINT OF SALE

  ISP - INTERNET SERVICE PROVIDERS

  PBX - TELEPHONE SYSTEM

  VMS - VOICE MAIL

​  CAS - CALL ACCOUNTING

  CC - CREDIT CARD / MERCHANT SVCS

  CRS- CENTRAL RESERVATIONS

  NETWORKS:

    ADMINISTRATIVE NETWORKS

    GUEST NETWORKS

  MALWARE REMOVAL & PREVENTION

  preventative maintenance

  PERIPHERAL INSTALLATION

  SYSTEM UPGRADES & REPAIR

  SOFTWARE UPGRADES & REPAIR

  DATA BACKUP & RECOVERY

  NETWORK SECURITY

  FIREWALL/ROUTER INSTALLATION

  WEB CONTENT FILTERING

  REMOTE CONNECTIVITY

  NETWORK CABLING

  SECURITY SYSTEMS
  HARDWARE SALES

  MS OFFICE SUPPORT

  WEB SITE DESIGN AND PUBLISHING

  BLOG DESIGN AND PUBLISHING

  SOCIAL MEDIA SUPPORT

 ...AND MORE!

SupportING...

   Edward "Ed" Kopp began his Hospitality Career serving as the Information Systems Manager for Windmill Inns of America, Inc. in 1998.  This independent hotel chain included 3 properties in Oregon, 3 properties in Arizona as well as their home office (also located in Arizona.)  Ed provided full Information Technology Support for all of these locations.

   He has presented and served on round-table discussions at The Lodging Conference during this period.  He provided IT Support for Lodging Unlimited and Lodging Unlimited West.

  From 2013 through the end of 2014 while working at Interstate Hotels and Resorts as Information Systems Manager, Ed provided full IT Project Management for the conversion of The Hyatt Place Phoenix/Chandler Fashion Center as well as The Homewood Suites by Hilton Tucson/St. Philip's Plaza from independent to their respective brands (complying with all IT related brand standards.)

  In April of 2015 Ed completed the required course of study and testing and is a Certified PCI Professional (Certified by the PCI-SSC # 1002-346)

  With the majority of his technical experience coming from the Hospitality Industry you can count on Ed's understanding of the industry specific technologies involved in operating Hotels, Resorts, Restaurants and Retail establishments.